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Summary of Kabam Customer Service Calls

205 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
01:25 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Kabam to Ask about:

Account:

  • “Unlocked account”
  • “*** of my account resulting in my champ being sold”
  • “Link my google play id game data to Kabam account”

Payments and Charges:

  • “Unauthorized charges on my card”
  • “False charges”
  • “I got charged for 29.99 and don't know why.”

Product/ Service quality:

  • “Phone broke can i use my tablet”

Refund:

  • “Refund for unauthorized purchase made by a child”

Other:

  • “To change my allience name”
  • “Verification of email address”
  • “I have a complaint”

About Kabam

Top 5 Likes about Kabam

Marvel contest of champions, Great until this heartbroken incident, Game, Great until this heart broken incident

Top 5 Dislikes about Kabam

Poor customer service, Overpriced, Notifiers, Non service, Multiboxers

Top 5 Related Companies

Magic Pixel Games

Summary

Kabam is an entertainment company which is known to design, develop and publish massively multiplayer social games and networking services. One of its products is Kingdoms of Camelot, which is considered to be among the first successful strategy games on Facebook. The game was launched by the company in 2009. Among the other products of the company there are Dragons of Atlantis - Facebook, stand-alone, Imperium Galactic war - stand-alone, Yitien - stand-alone, Castlot - stand-alone, Global Warfare Facebook, Fast and Furious 6: The Game - iOS and Android, etc. Before entering gaming business, Kabam specialized in social application development. The company has been on the market since 2006. It was founded by Kevin Chou, Holly Liu, Michael Li, and Wayne Chan. There are offices of Kabam in the USA San Francisco and Redwood City, CA; Austin, TX, China Beijing, as well as Germany Saarbrcken and Luxembourg.

Kabam reviews and complaints

Kabam is ranked 27 out of 276 in Games and Movies category

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Kabam Stats

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Number of Calls

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