Product: Kabam Customer Care Clear all filters (10 of 10 reviews match)
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SINCE KABAM IS SITTING ON A STACK OF CASH, THEY COULD CARE LESS ABOUT CUSTOMERS. THEY PROBABLY BAN PEOPLE ON PURPOSE AS A MONEY GRAB HOPING YOU WILL START OVER. I HOPE KARMA CATCHES UP WITH THEM SOMEDAY. I SPENT OVER A YEAR AND A HALF PLAYING AND CLOSE TO $1000...
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nick.mineonathan
nick.mineonathan

Something happened to me and my wife I'm still trying to get my profile back with no luck they said we were permanently banned for a 3rd party app I spent 3800 dollars on just...

1.0
Product
Kabam Customer Care
I didn't like
  • Account unjustly banned
  • Customer service
#887524
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Unfortunately, Kabam as a whole is being weighed down by the absolute worst customer support in any field. I'm already playing the game way way less. In part because I needed my lost item to progress, but mostly because I think about that horrible customer support...
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3.4
Kabam Rising Sun, Indiana
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Kabam Customer Care
#856074
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I also got banned by Kabam permanently after spending huge amounts of real money and thousands of hours of game time! They sent the standard email to say I abuse their Terms and their decision is final and they have closed the case. They do not care about their...
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1.7
Product
Kabam Customer Care
I didn't like
  • Poor customer service
#764372
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It's going on four days, and the last response they gave me is that they gave my purchased items to another character!!!! I puchased these items, while logged in under my main charachter, clicked to add credits, used google play and NOTHING. So I waiting for a few...
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Product
Kabam Customer Care
#635569
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I was hacked by a player and wasnt able to get my accounts back....i summitted several tickets once a day for the past almost 2 weeks had no direct feed back on the progress. Several friends emailed Kabam for me several time with all the information that was needed...
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Anonymous
Anonymous

Kabam is bull I've been calling him and I've just been getting the runaround I didn't have to shut down for 5 games and all I get is automated service I put in about 20 ticket...

1.0
Kabam Fort Stockton, Texas
Product
Kabam Customer Care
#596338
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Kabam stole over USD$30k from me across more than 2 years and now just ignores me because they obviously want me to just forget my money and move on. I am an experienced on-line gamer that started to play Edgeworld (a Kabam game) via Facebook over 2 years ago. I than...
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Product
Kabam Customer Care
#463728
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Well, where do i start? i got lured into imperium galactic war by an ad i couldn't actually close so the game loaded up and i made an account. I was very skeptical about browser games as i used to play Evony ....another scam game. This game was great it had all the...
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Product
Kabam Customer Care
#455768
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Called kabam for game support

#1093601
1.5
Details
My son (6 years old) accidentally deleted 3 of my best characters in my game (MCOC). They refuse to restore the characters as they had been, but rather are giving them to me they will only give me back rank 1 level 1 characters.
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Kabam Customer Care Review

#839815
1.1
Details
I hate kabam support he didn't listen to anyone just closed their submitted ticket by asking customer nothing
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Kabam Customer Care Review

#838080
Extremely poor customer service, will not support players and compensate/refund for game issues that are in their control
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